Enhance your brand by upgrade
Loyalty page will not work if you are below Growth plan or exceed the monthly order limit.
Enhance your brand by upgrade
Loyalty page will not work if you are below Growth plan or exceed the monthly order limit.
Enhance your brand by upgrade
Loyalty page will not work if you are below Growth plan or exceed the monthly order limit.
FAQs
How can I join the rewards program?
Sign-up is simple. Make a free customer account first. You can also subscribe to our email newsletter to receive exclusive discounts and new product news. Existing account holders are automatically enrolled; simply log in and begin collecting points.
How can I collect Rider Points?
Every 1 euro spent at our online shop earns you 1 Rider Point. Discount amounts, taxes, insurance fees and gift card payments are not eligible for points. Points will show in your account in 3 working days.
How do I accumulate points through purchases?
Place orders online on DEEPOWER official store. Rider Points will be generated right after you finish your order, with figures rounded down to whole points.
Are in-store orders eligible for points collection?
Currently not. Rider Points can only be gained via online orders placed on our official site deepower-eu.com.
How can I redeem Rider Points?
Sign in to your account and choose the points redemption option on the checkout page:
- 1000 points = €10 discount
- 5000 points = €50 discount
- 10000 points = €100 discount
Reminder: Each order allows one-time points redemption only. A minimum of 1000 points is required for redemption.
How can I look up my Rider Points balance?
Sign in to your account. You can view your available Rider Points on your account dashboard.
Can all purchases earn points?
Every order at deepower-eu.com earns Rider Points.
How to view your membership tier?
Log in to your account to check your tier and benefits.
Tiers depend on your spending records. You will be upgraded instantly once you reach the requirements of a higher tier.
What about Rider Points after returns?
All relevant points get removed for full returns. Partial returns deduct the matching Rider Points.
What should I do if I have multiple accounts?
All DEEPOWER Rider Points are bound to your registered email. We advise using one fixed email for all orders for tidy management.
Do I need to pay to earn Rider Points?
Absolutely not. Registration for DEEPOWER rewards is totally free, and earning points requires no fees. Head to the rewards page to begin.
Can I move DEEPOWER Rider Points to another account?
You cannot transfer points. Rider Points belong to one email account only.
Are other discount codes combinable with Rider Points?
Stacking is not supported. Each order accepts only one discount offer, and DEEPOWER Rider Points cannot be used alongside other discount codes.
Do DEEPOWER Rider Points expire?
Points reset after 365 days of account inactivity. Regular purchases keep your points active. All point-redemption gifts expire within one month; please use them quickly.
How to apply for manual Rider Points addition?
Contact support on Facebook Messenger, Instagram, or email service@deepower-eu.com. Send your DEEPOWER account info and finished tasks, and we will handle it.